This Refund and Returns Policy applies to all purchases of Revixol made through the order form at wristpower.shop, operated by The Baymont Review Ltd.

1. Statutory Right to Cancel (14 Days)

Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have the right to cancel your order within 14 calendar days of the day on which you (or a person you nominate) receive the goods, without giving any reason.

To exercise this right, you must notify us of your decision to cancel in writing - by email to support@wristpower.shop - before the 14-day cancellation period expires. You may use the model cancellation form below, but it is not obligatory.

Once you have notified us, you must return the goods to us without undue delay and no later than 14 days after the day you inform us. You will bear the direct cost of returning the goods unless we have agreed otherwise.

We will reimburse all payments received from you, including the cost of standard delivery (but not the additional cost of any premium delivery option you may have chosen), without undue delay and no later than 14 days after the day we receive the returned goods, or (if earlier) 14 days after we receive evidence that you have returned the goods.

We may make a deduction from the reimbursement for loss in value of any goods supplied if the loss is the result of unnecessary handling by you beyond what is necessary to establish the nature, characteristics and functioning of the goods.

2. Our 30-Day Satisfaction Guarantee

In addition to your statutory rights, we offer a 30-day satisfaction guarantee on Revixol. If for any reason you are not satisfied, you may return your unopened, sealed bottle within 30 days of receipt for a full product refund.

To initiate a return under our satisfaction guarantee:

  1. Email us at support@wristpower.shop with your order number and the reason for your return.
  2. We will provide you with a return address and, where applicable, a return authorisation reference.
  3. Return the unopened product in its original packaging within 30 days of delivery.
  4. Once we receive and verify the return, we will process your refund within 14 days.

The 30-day satisfaction guarantee applies to unopened, sealed product only. Products that have been opened or partially used are not eligible for return under the satisfaction guarantee (though your statutory 14-day right of cancellation may still apply for unopened goods).

3. Damaged or Incorrect Goods

If your order arrives damaged, defective or incorrect, please contact us within 48 hours of receipt at support@wristpower.shop with your order number and a description (and photograph where possible) of the issue. We will arrange either a replacement or a full refund at no cost to you, including return postage where applicable.

4. Refund Method

Refunds are issued to the original payment method used at checkout (Visa, Mastercard, Klarna or PayPal). We do not issue refunds by cash, cheque or bank transfer except where the original payment method is no longer available, in which case we will contact you to arrange an alternative.

Refund processing times after we have approved your return:

  • Credit/debit card: 5-10 business days (depending on your card issuer)
  • Klarna: 5-7 business days
  • PayPal: 3-5 business days

5. Non-Returnable Items

For hygiene and food safety reasons, the following are not eligible for return under the satisfaction guarantee (your statutory rights remain unaffected):

  • Opened or partially used bottles of Revixol
  • Products returned without their original packaging
  • Products that show signs of tampering

6. Model Cancellation Form

To use the model cancellation form, please copy and complete the text below and send it by email to support@wristpower.shop:

To: The Baymont Review Ltd, support@wristpower.shop
I/We [*] hereby give notice that I/We [*] cancel my/our [*] contract of sale of the following goods:
Ordered on [*] / received on [*]:
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s) (only if this form is notified on paper):
Date:
[*] Delete as appropriate.

7. Contact for Returns

For all returns and refund enquiries, please contact:
Email: support@wristpower.shop
Post: The Baymont Review Ltd, 55 Baker Street, London W1U 7EU, United Kingdom
We aim to respond to all refund enquiries within 2 working days.

8. Governing Law

This Refund Policy is governed by the laws of England and Wales and the applicable UK consumer protection legislation, including the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and the Consumer Rights Act 2015.